What is Ikeja Electric customer care number?

Phone Number : 01-7000241. IE customer care email- customercare@ikejaelectric.com. Letters. Personal visit.

How do I complain to Ikeja Electric?

Contact Us

  1. Customer Complaints Unit, NERC.
  2. Email: complaints@nerc.gov.ng.
  3. Tel: 09 462 1414 & 09 462 1424.

How do I get an Ikeja Electric account?

How To Create an Account On IE DT Connect Web App? Log on to; https://dtconnect.ikejaelectric.com. Create an account as a contractor. Follow the steps to fill the required information.

How do I get a prepaid meter from Ikeja Electric?

To apply for the prepaid meter, customers are to complete or update their details by visiting http://map.ikejaelectric.com/. They can also send an email to customercare@ikejaelectric.com or call on any of our numbers; 01-448-3900, 01-700-0250 and 0700-022-5543 for further information.

How do I write a complaint to the electric department?

Respected Sir/Madam, With due respect, I am writing this letter to inform you that, I am a customer of your ____________ [Write your electricity board name], Also my consumer No/ID is ___________ [Mention your consumer number] since the last few years.

How do I write a letter of complaint?

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  1. Be clear and concise. …
  2. State exactly what you want done and how long you’re willing to wait for a response. …
  3. Don’t write an angry, sarcastic, or threatening letter. …
  4. Include copies of relevant documents, like receipts, work orders, and warranties. …
  5. Include your name and contact information.
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How can I recharge my prepaid meter?

How to recharge prepaid meter using Quickteller

  1. Visit quickteller.com and choose a distribution company. …
  2. Fill in your details. …
  3. Fill in your card details and make the payment. …
  4. Confirm the payment and top-up the recharge code. …
  5. Once done, you will receive a successful payment message at the top of the page.

How much does Ikeja electric charge per unit?

A: R2 customers on Single Phase (R2SP) will be charged N21. 30 per Kwh while those on three phase (R2TP) will be charged N21. 80 per Kwh.

How do I reset my prepaid meter?

To reset the Prepaid Meter follow the steps below:

  1. enter 990 and press the green or blue button to confirm.
  2. then enter 8888 and confirm.
  3. finally enter 999 and confirm, you will see RESET message on the LCD screen.
  4. remove the plug under the meter box and plug it again.
  5. Then enter the token given to you to recharge.

How do I request a new meter?

Respected sir, With due respect, I would like to tell you that I have bought a new apartment (Area and address name), and I want an electric meter there as it is not provided yet. I want you to process my request on urgent basis as I have to shift there by the end of this month along with my family.

How do I apply for Ikeja?

You can easily apply for an ikeja wifi connection online by simply visiting our online sign-up portal go.ikeja.co.za and we will get everything done over Whatsapp! Preview of the sign-up portal: You can also sign-up at one of our offices that is closest to you, you can find us here.

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